About the Support space

Support 🖐️
22

Hi @stichedbysisters !
Do you mean in your shop?

23

Oh no, I never would have thought of that. Sorry. :frowning: This is definitely a question for @Ribblr or @saar

3 Likes
24

Not quite sure what the question is! @stichedbysisters Can you elaborate or send a private message to our team @Ribblr with all details? They’ll sort out anything you need quickly!

2 Likes
25

how do I down load so that I can print the pattern off?

1 Like
26

Pattern in Ribblr come in a Ribblr ePattern format to provide the best experience which is also eco-friendly.

With interactive Ribblr ePatterns you can mark your progress, select to view your size only, watch video tutorials, change your yarn color - all within the pattern!

1 Like
27

I think it would be extremely helpful if you could add subfolders to the stash. Like having the ability to put all the crochet hooks into one folder, the yarn in another, etc.

1 Like
28

Hi! So i saw a post about this issue but i forgot where so i decided to post it here, I’ve been having a problem whith the space where i write on chats, it goes up and i cannot see what other people are writing unless I close the keyboard, it happened out of nowhere and it haven’t disappeared

Screenshot_2022-10-08-13-32-49-039_com.ribblr.app
Screenshot_2022-10-08-13-32-49-039_com.ribblr.app720×1600 56.2 KB

Screenshot_2022-10-08-13-32-57-893_com.ribblr.app
Screenshot_2022-10-08-13-32-57-893_com.ribblr.app720×1600 65.3 KB

Screenshot_2022-10-08-13-33-04-894_com.ribblr.app
Screenshot_2022-10-08-13-33-04-894_com.ribblr.app720×1600 72.3 KB

Screenshot_2022-10-08-13-33-10-734_com.ribblr.app
Screenshot_2022-10-08-13-33-10-734_com.ribblr.app720×1600 103 KB

1 Like
29

Hi, I’m new here. How does pattern testing work (from a designers point of view). Do I just post my tester call in the testing zone?

Thanks :slight_smile:

1 Like
30

Hi and welcome to Ribblr! You’ll love it here :smiling_face_with_three_hearts:
To answer your questions, yes, you post your test call in the testing zone with all your requirements, and typically picture(s).
Hope this helps!!
:orange_heart:Nicole

1 Like
31

Okay, thanks! :slight_smile:

3 Likes
32

Hi,

I set up my account with my google account, but there is no option to sign in with google on the app. How can I sign in on the app? Thanks!

1 Like
33

Please contact our support team privately via message, chat, or email.

1 Like
37

Hi! Is there any way for me to add a shop to a non-shop account or do I have to make another one? Thanks sm!

38

Hey I was just wondering how do I confirm my shop is properly connected to stripe from the Ribblr side? I have confirmed with Stripe on their end, but I wanted to double check everything was good on this end.

39

Hey @ribbler is there any way to change my current name from crochetcrazy123256 to TheCrochetFerret?

40

For making new patterns, its not allowing me to copy and paste anymore?