Every time i try to buy a pattern, i put in my card info, and then it says a processing error has occured.
13 Likes
I will tag Ribblr so they can help you :)
@Ribblr
7 Likes
Hi there! It could be an issue with the pattern. Can you share more information?
Is this with a specific pattern?
4 Likes
Its any pattern that tries to use “stripe” payment
3 Likes
Thank you. If it’s not a specific pattern or a specific shop it’s likely to be blocked by your bank. This may happen for smaller transactions.
However, if you have an issue with a particular pattern or shop they may have an issue on their account. In which case do let us know!
4 Likes
My bank actually put a temporary freeze on my account, then called me to make sure I was trying to make the purchase on Ribblr and that my card information hadn’t been stolen.
@Kimikaze , I would recommend calling your bank and talking to them about it.
2 Likes