Has anyone else experienced a glitch when using the app on iPad? When I click the delete button to delete a row it gets out of the app completely. @lir @saar
Hi Kate!
Sorry about that. Which iPad are you using?
Iām using my 2020 iPad Pro
Great, thanks.
Just to confirm- the app doesnāt respond when you click the delete icon while in Ribbuild mode, and exists the app. Is that right?
Also, did you experience this behavior when performing other actions?
Finally, which iOS are you running?
Hey Kate!
Other than answering the above questions, could you possibly send me or @Ribblr a short video too? (link via private message is best) Thatād help us understand whatās going on and solve it for you.
Yep thatās correct! When I click the delete button it just closes the app and doesnāt delete the row. I havenāt experienced this with any other button.
Iām using iOS 14.2 I will send a video through now!
I am having the same issue on my older iPad. I was able to go on my Samsung phone and get the row deleted.
I donāt remember what year we bought it or whatever, but it is running iOS 14.2
Thanks for reporting. I can confirm this has been identified as an issue on some iPad models using the latest release of our app. The fix will be released soon!
In the meantime, the best work around would be to try and use Ribbuild via Safari. You can even click on the share menu and then click āSave to homeā to have an app-like option.
Hope that helps!
Thank you! Sorry if Iām being a bother.
Not at all! This is made for you and without your feedback and help we wouldnāt be able to improve
Hi there,
Just to let you know this is fixed with our new update. Please go to the app store and update the app