Help! How do I assign testers?

can someone tell me how to assign testers?
I can’t figure it out!

11 Likes

if u go into ur shop and press the shop manager button, it should bring u to this :down_arrow:

press the testing tab and find the pattern thats in testing since i dont have any patterns in testing i dont have pics soz and if u press it there should be a list of everyone who applied and u can accept them, reject them and block them
hope this helped!! :heart:

4 Likes

first go to your shop manager


click on ā€œtestingā€

under the ā€œin testingā€ section you should see your patterns that are in testing

click on a pattern to open a drop down list where you can see a list of people who applied. click on the ā€œapproveā€ button below each username to approve of that tester

6 Likes

Thank you so much I was confused on this too lol

5 Likes

Make sure to mark their post as the solution!

2 Likes

ofc!! always happy to help! <3

2 Likes

Thanks but when i do that and then i try to message the testers it says I haven’t assigned them yet

4 Likes

ooof im sorry idk then :disappointed_face: hope u figure it out soon!! :heart:

1 Like

be sure to approve all the testers that you want, and then try to send it.

1 Like

@tresorrr it looks like you aren’t the only one having this problem. @Leaders do y’all have any fixes? This is currently happening to us as well!

I’m having the same problem currently, when i approve them it gives me the option to gift the pattern. I did because some of them dmed me and said they couldn’t test the pattern. I can’t even message them saying the same exact thing that I haven’t assigned testers yet? When i already did. It’s so frustrating :smiling_face_with_tear:

1 Like

Tagging @Ribblr to check into this for everyone

1 Like

what’s the issue specifically? @tresorrr @buttonsbazaar

2 Likes

Like i will try to message the testers and it will say that i need to assign them first but I’ve already assigned them!

2 Likes

Please send us a message with more information about the specific patterns and if possible some screenshots. Thank you!

2 Likes