Hey guys

So im kinda new to ribblr and i put out my new testing call and i got 2 testers, and one of them said that they couldnt find the pattern at all? So i sent it to them again and tried to gift them the pattern they still said they couldnt see it… does anyone have any idea what happened? Thanks so much for reading and thanks so much if you reply​:heart:

Did you buy chance already hit ‘gift pattern’? You save that for when testing is complete. Until they’ve completed the test, it will show up in their testing library which will be linked when you create the group chat.

If you haven’t made the group chat, go back to your testing tab where you can see the testers and there’s a message testers button. Click that and you can message them in a group chat and it will provide the link to their testing library.

When you click gift pattern when they’ve finished testing, it says they’re done and puts it into their pattern library to keep

Its happening to my testers too, and I haven’t gifted the pattern to them :confused: don’t know what’s going on, tbh the testing/designer communication interface is kind of confusing

Check out the help center - hopefully that can explain it all with our tours: