Is anyone else’s Ribblr app slow?

My Ribblr app is very slow. I switched to the app from the website to see if that would help, but it did not really. My internet is fine, any tips? Has it happened to you?

ok i have some tips for you

  1. uninstall and reinstall the app
  2. log out and log back in
  3. restart your phone or tablet
  4. update your system
  5. force close and reopen app entirely

i hope this helps! anyways if it still acts slow then contact the ribblr help team. Help Center - here to support you | Ribblr .

have a great and wonderful day!!:blush:

Its prob a little leftover from the horrible lag a few days ago, do what the comment above said I think ^

I was having problems yesterday but today it’s working fine.

hi! i would suggest clearing cache as well, that works for me!

please let ribblr know (after trying everything) if the issue still persists, then you can contact ribblr!

Hi :waving_hand:
Sorry you’re experiencing issues. There are no known bugs or degradation of performance we’re aware of. Can you share your device details?

Also please try to take a quick video of your screen. This would help our tech team advise what to do next.

I use an iPhone 17

It shouldn’t be slow - sounds like something is going on. However we’re not seeing any other reports. so we’ll move it to a PM- sending you a message now.

It may be because there has been heavy rain where I have been. It is better today, so I think im good now.

awesome! Well don’t hesitate to reach out. Our small but mighty team of tech experts are working around the clock on things like that. As long as you don’t notice a slow down or hiccups that means they’re doing their job correctly. But they are always here ready to help :wink: