Pictures/Videos not Working

Hey @ribblr! I’ve noticed something that might be a bug and I thought I’d report it. So while making patterns, the photos and videos that the designer put into the pattern aren’t loading. When I click on the icon, nothing happens. At first I thought it was just me, but I noticed a few people commenting about it in the tester messages as well. Thanks!

24 Likes

Omg thank you :blush:

7 Likes

Yeah if course! I noticed several people mention it so I thought it would be good to let ribblr know!

8 Likes

yes same!! thank you for posting abt this, i thought it was a problem on my end xd

6 Likes

Lol same :laughing:

5 Likes

@ribblr it is happening with published patterns as well. I’m using the app. Normally it’ll fix itself when I shut the app down and restart it but this time that is not working.

5 Likes

I noticed this last night! I fixed some redundant sentences I had in a pattern and then tried to re-export the PDF, and then the PDF had missing pictures and duplicated numbers.

4 Likes

We located the issue, which began roughly at 3pm GMT. It should be fixed shortly. Thanks for reporting!

8 Likes

Its been doing this to me too, i thought it was just my internet or something :sweat_smile:

4 Likes

Hi all,
Sorry about the glitch on mobile. Should be fine now.
Let us know,
Avi @ Tech Team

5 Likes

Yeah it works now; thank you so much!

3 Likes