Problem solved! Pattern design: Image issues

Ive been working on my first pattern using Ribblrs pattern designer, so far its been pretty great, but ive run into a few issues when uploading images.

First, 1/4 times trying to uploard an image, i click on the image, and then click upload, and nothing happens.

The next, is that sometimes when I upload an image the color is off. It will appear different than when the image is simply open on my laptop.

The other issue that comes & goes, is that when I upload a picture that has previously had its background removed, sometimes areas that should be blank show up white. It is usually fixed by just re uploading the image but not always.

Has anyone else had these occur? can anything be done?:white_check_mark: :white_check_mark:

oh no! sorry that’s happening, but I don’t know how to help

Guessing you have already exited out of the pattern and back in? Sometimes when there are a lot of people on the site, it gets a little laggy. I have had times when the adding photos doesn’t work correctly, but eventually does. :woman_shrugging:

maybe its because of the image? Or try refreshing…

we’ve messaged you to try and get those photos and get a solution for you! Check your inbox :)