Problem with brightness

Hi! So I’m trying to upload this picture into a pattern


And the pink is super bright, so I’ve tried turning down the brightness on the image with the edit feature. But it’s not… Registering? I guess? Like it’s not affecting the photo at all when I click save.

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I also have this problem (you can see it on my cactus pattern :sob::sob:)
Sometimes in my makes the photos are also really bright

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This happened with my Raspberry Hello Kitty too :sob: :sob:
Its so hard to see the stitches cause its so bright. I just stuck with that photo though cause I tried changing a couple features but nothing worked. :sob: :sob: :sob:

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@Ribblr ?

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Take the photo on a camera app then adjust it on the app as the quality of adjusting will be better then just click Photo Library instead of Take Photo or Video and click Add to put it in your thing

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I did that too, and it’s just so bright. I can’t fix it without making the background look gray

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Idk if this helped anything?

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Yeah I did this

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I turned down the saturation

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That’s what I did too, but when I put it in the pattern, it turned the brightness back up for some reason

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Well, I’m not sure! I have problems with that but with darkness, maybe yorfkash is too bright?

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My flash is off :sob:

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Ig you should just wait for Ribblr to help you :sob:

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I’ve had this problem too. Usually what works best for me is editing the photo outside of Ribblr and then not touching it once I upload it. Because I think once you just click ā€œedit,ā€ it automatically edits the picture to look way brighter.

Also, if you’re able to adjust the vibrancy of the image instead of just the brightness, that helps too!

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huh that’s weird. rlly cute pattern tho!

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Hi,
There is no Saving issue, as far as we are aware, so I suppose it could be something to do with temporary caching.

  • Do you see the original image (with bright pink) within the pattern or afterwards on the pattern’s product page / your shop?
  • Does the original image has bright pink or do you see it just in the built-in image editor?
  • Does that happens in the App, browser , desktop ? kindly elaborate as we couldn’t recreate that.
  • You could send us the original image to support@ribblr.com for us to have a look.

In any case, as they mentioned in the comments, the correct way to overcome the bright-pink is a combination of less Saturation and a little tweaks with Brightness and exposure.
Let us know,
Avi @ Tech Team

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Hi! To answer your questions,
I’m looking at the original image when I click on the pattern in my shop (within)
The original image is pretty bright pink, but it seems to brighten in the editor
I’m in the app on my Samsung Galaxy phone
I’ll send you the image! Thx

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Hi,
First of all thank you for your feedback and for emailing the original image, and sorry for the delay in reply as we tried to analyze it. Your feedback helps us improve Ribblr for its community. :star_struck:
We didn’t find anything unusual in the image sent and the pink was oversaturated in the original image.
From photo editing point of view the best course was to reduce the saturation using Ribblr photo editor but to be even more accurate using an external editor to remove only the ā€œredā€ channel saturation (which the built in editor does not provide yet).
As for seeing a cached image of the original, rather than the fixed image - we couldn’t replicate that.
Keep track if that happens again, and send us a screen grab of ā€œbeforeā€ (original image) on the product page and ā€œafterā€ you edit it (make sure it is saved using the ā€œVā€ within the editor before exiting).
Again, many thanks,
Avi @ Tech Team

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Is the problem with taking the picture in the first place or it changing when you put it in Ribblr? Because i’ve had that problem when I first take it, I like to take my pictures in the sun but I have to angle it right, and I do it early in the morning. (My early is about 9AM)

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AXOLOTL!!! And also, maybe adjust the exposure?

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