I tried to upload pictures to an existing (shortly unpublished) pattern, but the pictures are not loading. Does anyone has the same problem?
Try logging out and back in! This has happened to me before and then I just try again and it usually works. Ive had to hit upload and select photo a couple times before. Also make sure its a jpeg file, if anything else it wont work too.
if that doesn’t work to re adding the picture and if that still doesn’t work i would suggest going to the help center
this is a current bug rn & i think ribblr tech team is aware
This sometimes happens to me i find restarting the app works or take a pic from your phone camera and upload from your files x
Unfortunately, logging out and in didn’t work. Maybe I’ll contact the support.
Ah, thank you!
Are you taking photos through the actual app because it happens to me if i take photos theough the app and i have to takd photos with my phone camera and then upload them through my files
I always upload via my files
Hi, as this doesn’t happen to most users we’re assuming it’s a cache issue.
We’ve tried to clear the cache on our end, I’ll appreciate if you could see if anything changed …
PS you’ll have to close the App and open it again to be on the safe side for this test
Thanks and sorry for that,
Avi @ Tech Team
It worked, tysm!