Ribblr is glitching (FIXED)



@ribblr I’m not sure if this is a glitch, but whenever I go to the community tab, or I am on someone’s account this chat and search picture comes up really big. It won’t let me see or click anything. I’m assuming it’s a glitch coming from the update?

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Not something we are aware of.
Are you on a laptop/mobile? and are you using the app or a browser?

As a quick fix try to close the app/browser and reopen, or log out and log back in.
Also try to check on a different device or a different browser to see if it still occurs.

Please report and we’ll do our best to help you ASAP.

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I’m on the app on an android phone, I get the same symbol (looking glass) but only for a second then the page I wanted opens up
Before the update, the same thing happens but it was the diamond symbol (the library tab?) but I always ended up where I wanted to be so I didn’t say anything.
Hope that helps narrow it down

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Sounds like a caching error! Will get the right people on this ASAP!

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It only happens on mobile for me. I’ve tried on the mobile app and the website on mobile. I have tried everything you recommended and it hasn’t worked. Hopefully its not a big deal, and will be an easy fix.

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@julb21 @grannyroomcrafts can you please check if this has been solved for you?
Our team have prioritized it for you and believe they’ve found and fixed this issue!

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I don’t see it now

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Awesome! Let us know if you experience anything else that doesn’t seem right.
Waiting to hear from @julb21 before closing this priority ticket!

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It is fixed! Thank you for working on it super quickly! I really appreciate it!:heartpulse::maple_leaf:

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