Hello I’m stuck on the community because I changed my email that I thought I could get to but I could not and I cant get to anywhere that I can change it. The only thing I can get to is the community because I had this tab open before I changed the email. Does anyone have any advice on what to do? Can I change it from the community? @ribblr-support can you help?
Solution if it helped :)It doesn’t I can’t go on anything but community because if I do I have to sign in and I can’t do that with my new email. Thank you for your help though.
And when I go to that it just doesn’t work and I need to sign in to do that.
i saw your message on General chat , you already contacted ribblr right?
what exactly does it show when you try to sign in with your new email?
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have you spelled everything correctly? what happens if you try your old email?
I can’t sign in with my new email because I don’t have access to it on anything right now and it wont take my password
It says the same thing when I use my new and old one
ohh, i see.
i hope ribblr can fix it, i’m not going to tag them in this topic since you already messaged them.
Thank you so much for your help.
it seems like the problem is within the new email, could you try resetting the password for it?
It tells me to put in my email
Please see your private message - we’ve provided more information and a solution.