Bug : “Connect Instagram” button leads to an error

I need help!
I wanted to connect my instagram profile with my Ribblr profile, so I went to the shop manager and pressed the button and it redirected me to a page with an error. I am trying for two days now and I tried on my laptop and on my phone and the same happened.



17 Likes

That is so weird! @ribblr could help probably. Maybe refresh both accounts?

8 Likes

Good suggestion, but I tried that and the result is the same :thinking:

7 Likes

Please DM us a screengrab showing the entire error message and we will investigate.

5 Likes

Maybe log in and out?

4 Likes

Thank you for the suggestion! I tried that and the outcome is the same.

3 Likes

Aww ok, maybe shut down the device? Then start it back up?

1 Like

Thanks for all of your suggestions, I am currently talking with Ribblr about the problem. :heart_hands:

2 Likes

This happened to me too! I just never bothered to try to try to solve it :sweat_smile:

3 Likes