Hi! I’m trying to connect my Instagram to my ribblr account (same name) but I get this error every time I try. Could someone help?
maybe try logging out of your ribblr account to refresh it if not @Ribblr could help <3
Just tried logging out/back in and it still gave me the error
im not sure what to do then @Ribblr
Same problem here. Tried two different devices but no luck
We’re looking into it.
I was having similar trying to link Instagram to shop
I just tried again and it gave me the same error.
Thanks for letting us know! We’ll escalate it right away for or engineers to look into
Still not working for me either
My error is slightly different though
What are you seeing as an error please?
Can you check on Instagram if you’re already connected? We can confirm this is working, however there might have been a case with your account connecting but Instagram not sending Ribblr your access approval and therefore you keep getting errors.
Keep us posted.
I was able to get it connected! Not sure what changed.
My shop still won’t connect, I’ve looked at everything I can on Instagram and can’t see where it’s connected… guess this is just another one that I’ll give up and not have
Does this mean TikTok won’t connect for you either?
Can you share your error messages here or in private?
I don’t have tiktok… i was referring to an old conversation about the reply by email badge that no matter what I do I can’t get it
I’ll try to get the error message later