Draft Disappeared Mid-Design

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1

Was in the process of designing a new pattern (using the app), and all was going well until I started entering the actual pattern steps, and it just disappeared. There was a pop up near the bottom of the screen saying that it was saving and filing it (or something like that), and kicked me back to my shop. And the draft is gone.

Is this happening to others, or just me?

2

have you maybe tried logging out and back in then check? :)

3

No luck there; thank you for the suggestion :yellow_heart:

4

This happened to me as well!!
Iā€™ve never had this problem though up until the new e-pattern glow up. It has only happened to me once though, and the rest of the times it worked, thatā€™s what makes it so confusing :face_with_diagonal_mouth:
@Ribblr @ribbot

5

Hi,
Sorry about that. Could you give us the patternā€™s name so we could look it up?
Avi @ Tech Team

6

Relieved to know Iā€™m not the only one (though Iā€™m sorry it happened to you, too!!)

Thank you :mending_heart:

7

I think I named it ā€œClassy Cowlā€ but had a few names in the running, and canā€™t remember for sure if thatā€™s what I ended up with in the title box :woman_facepalming:t4:

8

Thanks for reporting!

Our engineers have been working on this for the last 5 hours, and believe itā€™s been fixed - they found a minor bug that could be affecting this kind of behavior. Please report back, weā€™ll keep an eye on this :smiley:

9

Thank you, and thank you to the Engineers!! The pattern draft remains gone, but Iā€™m grateful the problem wasnā€™t imagined, and that it likely wonā€™t happen again :smiling_face_with_three_hearts:

We appreciate you, Team Ribblr!! :purple_heart::green_heart: