Getting free gems issues

Recently, when trying to watch ads to get gems, the ad will pop up for a fraction of a second, then disappear. I can’t click to get a new ad because it says “ad break in progress, please do not close this tab”. Sometimes the ad will just keep replaying over and over, and the blue exit button won’t say “reward granted”. Additionally, today when trying to get my gems, the button said “get the app to earn more free gems”. This has never happened before, so is this is a new requirement? I understand that this is a new feature that Ribblr has added, and I’m very grateful they are trying something like this, but I hope they can resolve these issues soon.

Screenshot

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That same thing about getting the app had happened to me as well. I had just gotten the app on my phone as I was originally using my Google browser. And it works again.:grin:

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I literally was on the app and it said this but I went out of it and back in and it was fixed :woman_shrugging:

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Maybe try contacting @Ribblr ?

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We are working on additional improvements, and it will be more readily available on the app so we do recommend getting it. More rollouts for ad-break are expected before the end of June so stay tuned!

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