Help with purchase

For some reason whenever I try it purchase anything using Apple Pay my card declines. Why does it do that? I don’t have a credit card nor debit card I only ever use Apple Pay. I want to be able to purchase patterns and materials, but I need help!

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I can’t say for sure since I’m not sure where you live, but for materials this is only available for the US at the moment. For patterns it should work, the only thing I can think of is that your bank doesn’t allow foreign transactions, jus tin case I’ll tag @Ribblr

On what device do you try to buy patterns? Are you on the app or website?

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App! Thanks btw

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Im pretty sure you have to sign up for a Stripe account. If you want to use your ApplePay, then you’ll need to enter your card number as the “default” payment method. I prefer Paypal, so I used my Paypal card to sign up for Stripe and have had no problems.

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Hi there! Is this an issue with a particular pattern or can you not buy any pattern at all?

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Yes, at first I was having trouble purchasing a pysduck pattern by haniscrochet (Pokémon) and I thought it was a unique experience. Later I tried to purchase another pattern by another creator and it didn’t work.(Couldn’t find the exact one but it was bucket hat) I’m trying to solve the problem but I can’t figure it out.

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Did you use it on other platforms apps or services?

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I could not purchase any foreign transaction on any of my credit or debit cards either. I called my bank. Nope. :frowning:

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No, I’m only 15 and don’t really buy other stuff. Ribblr is my go to for all crochet things

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@Ribblr I keep having trouble with trying to purchase the Jumilia Rose pattern from “up in cloud”. I’ve been able to purchase other patterns but not this specific one. :thinking: :smiling_face_with_tear: k

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What error message do you get please?

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Can you share a screen shot of your error message in private?

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