Hi! My testers arenât being able to see my pattern in their testing zone and also when I click on messagge testers it appears to be a chat that was created the first time I clicked on it with only the testers I had at that particular moment (around 6 people), but now I have accepted more and there are about 19 testers and I donât think they are included in the same chat even though Iâve clicked again on messagge all testers and they appear on the list.. help?
You wonât be able to reuse the button. Youâll need to manually add people to the chat unfortunately.
As far as them not seeing your pattern, I assume youâve accepted them as testers and have not yet gifted the pattern? If thatâs the case, it should be in their testing library. If you gifted them the pattern already (which should be saved for after they complete testing), then it will show up in their regular pattern library.
Otherwise Iâm not sure why they would not see it if youâve accepted them
Uhh itâs annoying that I have to manually add all those people (especially since the app doesnât allow copying the username!!).. as for my testers not seeing my pattern, nope, I havenât gifted to them, so I have no idea whatâs going on..
Thanks for your answer!!
I usually wait until I choose all my testers and close the tester call before making a group chat so I donât have to add manually.
But since you are keeping it open for a while, now you know about adding new people! That is weird that they canât see the pattern. 
Just checking, but you approved only where circled and did not do anything with the area that is â'X", correct?
Yeaah, thatâs what Iâm gonna do from now on haha.. and pattern-acces-wise, I ended up having to add manually the testers to allow access.. I donât understand why the platform doesnât grant them access automatically if I already approved them as testers (?) And I donât quite get what you mean by the part with the x ? But Iâm certain I have 23 active approved testers and they all appear on my testing pattern zone u.u
You do not use the all patterns access. Only approve under their name. The âall pattern access" give access to people to make changes to your pattern, which you donât want. The approval under their name lets them see the pattern (at least they should be able to) without being able to make changes to it.
Tbh I would love to have the platform work out on its own to figure I gave permission for accessing just THE pattern I approved the testers for, which I understand is the idea.. but this was the only way it actually worked and my testers confirmed they can see and access the pattern. I donât know if itâs a bug or what
Hopefully Ribblr can look into this, because I have never had a problem with testers accessing the pattern after the simple approval. So sorry you have had to go through this!
Thank you for your time and help 
Youâll want to remove everyone from the all access unless you have their permission. This will give them access to all of your patterns even when they donât apply. I have seen a lot of complaints from people who were added without permission.
Yeah I get it itâs just a straight forward solution for now, to let my testers get the pattern. At the moment I donât have any other patterns so hopefully this will get sorted out before I have to deal with that problem haha
Maybe once I close tester call and they all finish their makings I can remove everyone and hope for things to work on the first try next time haha
Figured it wouldnât be a big deal since you only have 1 pattern. So you lucked out there. But what a way to get initiated in the testing world lol
Yeaah thatâs exactly right haha, at least I think this is making me learn a lot tbh
Yes. Youâll need to remove them unless they agree to test all future patterns. I honestly would not give anyone that access without knowing them personally or until they have tested a lot of my patterns and have proven themselves as a great tester. (I also have just under 100 patterns so that would be a lot of testing 
)
Yeah! Totally! Itâs not my intention to leave it as is haha.. but I appreciate your advise and help