How do i get testers to finish

Support šŸ–ļø
, ,
21

It worked now! I have both on my testing page. I will start right now.

2 Likes
22

I have had a few testers do the same and I agree with @craftycellist on having extra testers in case. And I always recommend putting on the tester call guidelines that they must stay active in the group chat. And when my testers donā€™t respond I send them a message reminding them of the tester they signed up for and I also typically say someone like I havenā€™t heard from you in the chat I am giving you a two day extension if you canā€™t finish by the extension date I canā€™t gift you the pattern. And if you still canā€™t get anything from them I would take them off testing and block them as testers. Hope this helps!

2 Likes
23

Hi thanks for the adviceā€‹:smiling_face_with_three_hearts:

I do have some questions how do i make a group chat and how do i block them as testers

Thank you

2 Likes
24

When testers apply you can go into shop manager in the testing zone and it should show where you can accept and decline testers as well as message them when your done.

IMG_3803
IMG_38031240Ɨ2206 180 KB

And to block them ( I used you as an example :laughing: ) I just put ignore or mute!

1 Like
25

Oop hereā€™s the photo

IMG_3804
IMG_38041152Ɨ2048 201 KB

1 Like
26

And on messaging testers it basically is just like when you message someone except it links all of your testers onto the same chat!
Lmk if you have any other questions!

1 Like
27

Ok thank you so much, on my cat pattern i messaged all testers at the same time, in the message i asked them if they got the message to message me back and only two people said they got it. Those where also the only people so far who have finished one other person though has told me theyā€™re almost finished. So im not sure if everyone got it and people are just ignoring or if they achally didnā€™t get it

3 Likes
28

IMG_3808
IMG_38081242Ɨ2208 240 KB

This shows who all you sent it to, and it goes strait into where all messages go to so they should see it if they havenā€™t completely ghosted.

IMG_3809
IMG_38091242Ɨ2208 218 KB

1 Like
29

Ok thank you :smiling_face_with_three_hearts:

2 Likes
30

Ofc!

1 Like
31

Hi sorry for another question i just sent a message to some of my testers all at once and once i sent it it came up with 404 page not found do you know if theres a way i can see if it went through or not

No worrys if you dont

2 Likes
32

You can see if it worked by going into the envelope button and seeing if your message is there, if itā€™s not it probably didnā€™t go through.

33

Thank youā€‹:smiling_face_with_three_hearts:

34

Yep! And you can ask questions whenever!

35

Ugh it didnā€™t :smiling_face_with_tear:

2 Likes
36

I would try again,

1 Like
37

Yay i went and clicked messge testers and it took me to the message i had sent with everyone underneath it :smiling_face_with_three_hearts::partying_face:

2 Likes
38

Yay! :tada::sparkles:

1 Like
39

Sorry youā€™re having some trouble! I have noticed that generally around this time of year (sept-dec) it can become sooooo much harder to get responsive testers that finish on time. Iā€™ll just give a little of my two sense about how I go about this situation and how I (for the most part) get responsive testers:

  1. If the due date has passed and they are not responding to any messages, cut your losses and remove them. You could also contact reliable testers to see if they happen to have the time or willingness to test for you last minute if you are truly short on testers, OR if its really bad, just remake the tester call and choose some new testers.
  2. When I post a tester call I am super upfront about when Iā€™m picking testers, when its due, and when itā€™s released. And I personally do not give extensions as I donā€™t want to have to track down testers to see if they will finish.
  3. When choosing testers, try to choose ā€œqualityā€ testers. Now what I mean by this is choose people who respond to your tester call, people who give good feedback (if you have been in a tester group with them, take notes on people who finishes well before the due date and give quality feedback), choose testers that arenā€™t commenting on every tester call saying they want to test because they will likely be in several of those tests and all of the sudden they donā€™t have all that time anymore. All this to say is be picky with your testers, youā€™ll get better at choosing them as time goes on and you will develop a better eye for these things.
  4. Leave you tester call open for a decent amount of time. I personally will leave my calls open for AT LEAST a full 24hrs before closing them, this helps me get a wide variety of applications to choose from.
  5. Have nice quality photos of your piece from multiple angles in you tester call to help entice testers to apply.
  6. Find a happy medium of testing time. Basically select a time frame that isnā€™t too short or too long. Too short can lead to testers not having time to get it done and too long can lead to disinterest. I find that for a small pattern that takes less than an hour to make 5-7 days of testing, medium pattern with little sewing 7-10 days, medium lots of sewing, 10-14 days, large pattern 14-21days. (Of course this is for amigurumi, so take this with a grain of salt)

Iā€™m sure thereā€™s a lot I forgot to add but I hope this helps!

3 Likes
40

Thank you soso so much dor all this advice ill try to do this next timeā€‹:smiling_face_with_three_hearts::smiling_face_with_three_hearts::smiling_face_with_three_hearts:

2 Likes