I can't make a post for testers

I can’t send message for my testers, like a post. I click it from my shop ā€œmessage testersā€, i type, click send and there is a pop up window with notification that it was sent but its’ not. I don’t have it in ā€œsentā€ and i cant find it anywhere. Any ideas?

5 Likes

this happened to me this morning. go to where you would normally send the message and it would take you to the message there. I dont think it shows up to testers yet tho so just send a message <3 that worked for me

3 Likes

try going to the help center or you can ask ribblr they said that there have been some stuff they have been working on so maybe you just gotta wait it out until they are able to figure it out
the weird this is I was able to send a message out to my testers this morning just fine so idk maybe try logging out and then logging back in those are the only things I can think of off the top of my head I hope one of them helped

2 Likes

I did this before. I couldn’t make a post since yesterday. Today i made one but the other test doesn’t work. Maybe i need to relogin again :joy:

4 Likes

Yeah, the regular tester calls havent been working. I had to just go to my profile, click new message, and type in all the testers names. im not sure why! :sweat_smile:

@Ribblr

2 Likes

Hi, I can see you managed to use this. Is this still not working for you? @carlyshopeu

2 Likes

I posted one. I have two tests running now but I still can’t post second one.

1 Like

Got you! So one worked today and the other didn’t?

What’s the name of the pattern please? You can provide this in private if you prefer. We are not aware of such an issue

2 Likes

I wanted to post the same message as for the cat but just with different deadline date, the pattern I’m struggling with with for Hoppip

1 Like

I just tried again and it got posted. But it took 3 days :sweat_smile: I wanted to post it on Sunday. But at least it worked :grin:

1 Like