I have been trying to buy this pattern for about two days. I am from the netherlands and refuse to use a credit card, but ideal payment isnāt possibleā¦sadly. I have been trying using apple pay, which has worked for two different patterns before, but this time it keeps saying that the payment is refused. I was hoping someone could maybe help me. @Ribblr
Yeah I come across the same issue sometimes (also Dutch), for some shops it worked after adjusting some settings for your card, let me just continue in Dutch to make it a little easier
Oke so je kan soms bij je bank app ergens aangeven voor in welke landen je pas kan betalen. Volgens mij staat het standaard een beetje voor alleen Europa maar je kan het ergens aanpassen, weet alleen niet uit mijn hoofd waar en verschilt per bank. Dus als je bijvoorbeeld uit een Amerikaanse shop iets wilt halen maar je pas instellingen staan op alleen in Europa betalen, dan werkt het natuurlijk niet.
Dit heeft mij voor een paar shops geholpen door de betalingen in te stellen voor overal, maar nog steeds glitcht het een beetje soms, kan ook te maken hebben omdat het vaak om kleine random bedragen gaat die je bank misschien als suspicious kan zien
Oh gewoon om toe te voegen, ik gebruik ook ideal card via apple pay, maar dus voor die ideal kaart instellingen checken dat die buiten Europa dingen kan betalen
Hey @Muffinsworld so this is likely an issue with your bank. Let me explain
The way Ribblr is set up for sellers is that you buy directly from them. Some banks may reject small transactions from foreign small merchant. Itās rarely the case, but it does happen.
Whoever issued your payment method is the one to say why it was rejected.
Alternatively, if you canāt get through to checkout at all, thatās an issue with the seller account and you should reach out to our team to solve it for you!
Lastly, regarding iDEAL - itās a bit tricky. Essentially currently the designer would have to enable it as it incurs a different fee compared to debit/credit cards.
I do know most people in Netherlands use iDEAL and not credit/debit, and that it makes it slightly difficult for you when trying to purchase on international platforms.
Thanks for explaining all that, Iām still a little curious about this part, how would a designer enable it? Like I wanna be sure they could buy from my shop, but I think that might already automatically work since I also got ideal? But honestly Iām not 100% sure how all that works so thatās why Iām asking
Like is it a thing inside ribblr or outside? If bank stuff you donāt have to go through explaining all lol