Is anyone else having this problem?

LittleCreatures · March 5, 2024, 3:12am

I’ve been having this screen pop up when I click on someone’s shop, or makes.

@Ribblr

Itsfayfay4 · March 5, 2024, 3:13am

ahh I get that sometimes try reloading, or restarting ur device. or js use another device lolol

Daffodilcrochets · March 5, 2024, 3:14am

Happens soooo much and I just have to close and open the app lol

BeaniebeanOMG · March 5, 2024, 3:15am

yeah it suckss

AdolosFlow · March 5, 2024, 3:16am

This happens to me constantly, I usually pull down on the top of the screen on my phone and it refreshes the page, or I close down the app and restart it.

Athomas0200 · March 5, 2024, 4:18am

Yes, multiple times a day. I even have it to where the app is not showing pictures that someone has posted it’ll just have a symbol showing one should be there. I always have to close out the app and open it again. Sometimes it’ll fix it other times it doesn’t fix it and I have to restart it several times before it works. I don’t know why it keeps happening but it’s been happening for several months now.

FluffyYarnCreations · March 5, 2024, 5:15am

Yup T-T

Ribblr · March 5, 2024, 9:53am

Thanks for reporting! We need more information for our engineers.
This seem to be a bug on the iPhone app. Can you confirm if you all have iPhones and which one?

Also if you are not using the app but a browser please let us know.

A quick fix is to pull to refresh from the top or to close the app.

Athomas0200 · March 5, 2024, 10:11am

I do have a iPhone.

LittleCreatures · March 5, 2024, 12:38pm

I have an iPad mini 6th gen and ive been using the app. On my iPhone it doesn’t happen when I use the browser

BeaniebeanOMG · March 6, 2024, 12:09am

It also happens on my google pixel 3!

OrangeStudios · March 6, 2024, 1:16am

This happens to me quite often. I usually restart the app and then when I try it again it usually works but it’s kind of a pain

OrangeStudios · March 6, 2024, 1:16am

I use an IPhone 11

Abiii · March 6, 2024, 1:19am

I thought I was the only one! This has happened a few times on my iphone

SophiaCrochets24 · March 6, 2024, 3:56am

I have the same problem! I noticed it today, and I’m on an iPhone 15. It does turn back to normal when you refresh it though.

Kaymkay0823 · March 6, 2024, 4:43am

Happens at least every day- I have an iPhone too and have to restart the app (sometimes a few times in a row) to access pages which seem random

Ribblr · March 13, 2024, 5:41pm

Hi! We’re deploying a fix tonight. Please test over the next few days and if you encounter it please take a screenshot and log the time and the actions you took so we can continue to tackle it. Hopefully it will be resolved!