mine did the same thing the other day for a pattern test! i had to reupload, sadly.
I’m having the same issue. I can’t even get the title or journal entries to update this evening. I’ve had picture issues since day one, but I could use a different browser - switching from chrome to safari - just to upload pics, but thats not working now either. I’m updating all devices as I type this, but I’m stumped.
meeeee on the xs max!
I can’t upload pictures in journal but I could post picture in chat.
Having the same issue uploading pictures but only in journals. Logging out and back in did not solve the issue
Ya for some reason messages work but not journals
Ik its so sad and annoying
Usually problems get fixed when you log out, but for some reason it doesn’t work for this
def a bug
unfortunately I’m dealing with this as well. I’ve logged out/back in to ribbbler, restarted the browser (and app), and none of that has worked so far.
What kind of phone is it, i had an issue like that for a while and it was due to low storage on the phone.
I use an Samsung/Android
I have an android Samsung as well, but I’ve cleared up my storage recently so idk why it wont work
Oh, well i hope u can figure it out, ill try to figurr out more if i can <3
I have a samsung flip, but the problem’s on my PC too in exact replication, so ti’s not a problem with the phone specifically
Please send us a screengrab or a short video of the issue.
I think restart the app it used to happen to me tooso login and out again
Mine doesnt work either
Our team cannot reproduce the issue. If you have experienced this please provide the following information so we can escalate this and help fix the issue on your account:
- The device / browser you are using. If you experience this issue on multiple account please mention all
- Explain the flow, and where you experience the issue exactly
- Provide a screenshot or video of the issue
I have a samsung galazy and I’m using the web browser
I also don’t know how to take a video of the problem but I can probably get some screenshots later today
I have a Samsung Flip with the latest updates, using the Ribblr App, and a Windows 10 computer using Firefox.
I tell it to upload an image to my journal and nothing happens. It doesn’t tell me bad image, doesn’t tell me bad image file, doesn’t give me an error message, nothing. Just… sits.
I have tried logging out and back in, closing and rebooting firefox, and closing and reloading the app on my phone and nothing changes.
I took a recording of exactly what happens as well, so you can see.
So nice of you to capture and upload this video.
Would it be rude of me to ask if you could send me the image you are uploading via email to: firstname.lastname@example.org (can’t upload it here since it will be altered and I need the original) ?
Many thanks for you assistance,
Avi @ Tech Team