Low quality tester call photos

Support 🖐️
1

This problem has been happening for quite a bit. Whenever I create a tester call, the image that you tap to apply to the test is always low quality.

This is the tester call photo :down_arrow:

IMG_4342
IMG_43421125×2436 274 KB

And this is the uploaded photo below

IMG_4343
IMG_43431125×2436 296 KB

Its a small problem, but it makes an impact on whether or not ppl apply.

2

That has happened to me too!

3

I think it’s because it’s automatically becoming smaller which usually when you change the size of a picture/image it’ll turn more of a low quality. Honestly as long as the testers can see what is being tested, I would say it’s not that big of a deal. But otherwise, yeah it be happening to everyone so idk. Just a guess :face_savoring_food:

NOT MEANT TO BE RUDE!!!

4

Yeah! That happens to me ALL the time!

5

oh that sucks! I think it might be because of file size and stuff

6

it’s purely compression to speed things up - but I’ll pass it for our tech team to look into this and see if it can be improved. On my end on mobile most photos look good including yours (although I can see the difference in high-res you added!)