New color select tool

Dear Ribblr support & community,

I’ve been away from pattern designing for a few months. I’m back and am struggling with the new color select tool in the Ribbuild materials section. The suggested color palette doesn’t include a good basic spectrum so I have to use the slider bars to choose many colors. For example, I’m finding it impossible to choose a basic color like primary yellow and very hard to select tan shades. No matter how I adjust the 3 sliders, the light colors always look muddied or shadowed.

Ribblr replied on another topic saying I can choose what kind of tool to use to select colors (on some devices), but I checked again in the app, chats, tutorials, googled, etc. and can’t find a way to do that. I have the app on my Android Motorola G Power phone. Please see screenshots below.

Please help, it’s very frustrating. The old color select tool wasn’t great but was better than this one for my device. :worried:

Thanks,

Sue




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Wowowowowowooweowow

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Sorry to hear your frustration! the updated tool basically relies on your device’s operating system for a more reliable support. This is what it looks like on iPhone for example.



Do you have other devices you use?

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Wow… I’m an Android user as well. The iPhone version is stellar!

Any chance we could get a simple hex code entry option added for Android?

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Android would really depend on your device and the added UI - iPhone would be consistent across all iOS 16+.

We’ve logged this request and @suettle feedback on her device and our team will be looking into potential new implementations for Android :slight_smile:

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It seems like there are more and more problems with everything they are trying to so call ‘fix’ :expressionless:

Sorry you feel that way. Let’s try to tackle this to make your experience better - which problems are you facing particularly? Feel free to open a new Support :raised_hand_with_fingers_splayed: thread or message us privately to keep things neat here.

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I’ve been struggling with tan colors as well.

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From one android user to another, I just gave up and started using my computer to select colors (it still uses the old system as of a week or so ago).

I have used systems similar to this new one before in photo editing and digital art, but it was never as hard to get the right colors as it is with this system.

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I can use a laptop (MicroSoft, not Apple), but that is very inconvenient for me. I strongly prefer to use my smartphone as I had been for the previous year.
Comparing the screenshots you shared with the ones I shared, I can see that the experience in iPhone is much better compared to Android. I have no plans to change to iPhone or any Apple products. It is unfortunate that this tool is so awful on my device. :worried: I hope I can have the option to use the old spectrum color select tool or an improved version after a future update if there is no current remedy. Thanks!

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We’ll look into seeing if it’s possible to get a better experience for all Android users rather than rely on a device capabilities!

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I never knew it was different for differnet devices.

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Hex would be great. Or even as I requested last year, a simple menu of about 20-36 basic colors (Crayola style :smile:). So jealous of how nice it is for iphones. iPhones have a bigger market share in the US, but globally Android dominates, but Android has a lot more variability so I do understand the challenge.

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The never ending battle between innovation freedoms and technological parity strikes again lol

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I feel like scene you want us to tell you the problems privately we do not get our voices and options heard

I’m in the same boat, I guess I will grudgingly use my laptop when I have to for this. Ribblr and filing taxes are about the only things that make me resort to an actual computer. :rofl:

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