Problems with explore page

Hello, I’m experiencing some bugs with the explore page. It started suddenly a few hours ago, and I thought it was just a bug that would disappear once I closed and reopened the app, but it’s still there

The whole page is filled with mostly those “no-name” patterns, and some patterns with names and pictures, but whenever I try to open them, it simply reloads the page. Sometimes I click on a pattern that does open, but it takes me to a completely different pattern than the one I thought I was clicking on

Is this a bug on the app? Should I reinstall Ribblr?

This has happened to me a couple times before! Here are some things I did to fix it:

1. Close the app and then open it up again.

  1. Check your internet connection, it might be unstable.
  2. Restart your phone

Hope this helps! <3 If this helped, please mark my response as the solution :white_check_mark:

No, still the same..

I’m pretty sure it’s not my internet because the gem patterns load just fine

I think that for some reason private patterns are being shown on my explore page, imo that makes sense with the names of the patterns. What is most weird to me is that I opened ribblr this morning and it was fine, but then I came back to the explore page and it’s been like this since then (it’s been ~8h or so)

Hmm maybe try messaging Ribblr?

How can I do that?

Also, if it helps, I’ve been able to click on a pattern and it took me somewhere 3 times in total (every other time it just reloaded the explore page), everytime I clicked on a different pattern, on a different part of the page, but every single one of those 3 times it took me to this pattern for some reason

You can message @ribblr-support

Hi, sorry you’re experiencing this. We have reached out to you privately to see how we can help!

maybe also try and clear your cache!

Also didn’t work unfortunately

I’ve messaged Ribblr Support and it’s working now! It was probably something on their end