Hi! I think Iāve found a bug in the iOS app. In Shop Manager ā Testing, when I tap āMessage Testersā for my active test, instead of opening the tester chat, Iām redirected to an error page that says āOops! That page doesnāt exist or is private.ā Iāve attached screenshots. Could you please take a look?
Perhaps try logging out of the app and then back in. It may help.
Tried it and it didnāt work
Maybe
try to Make another message then add you testers in hope it works!
I can message them but I canāt directly go to that group chat unless I reply to someoneās message to me.
Ohh ![]()
have you tried making a new tester gc?
While you wait for Ribblr to look into this technical issue, when you access the chat next, bookmark it. Then when you are in the community section and click on your pfp, you can just select bookmarks and you can access the chat that way ![]()
Hey there!
Sorry youāre experiencing this.
Can you try to click the community button to make sure youāre logged in to the correct account?
If you are, it may be that the link saved is corrupt - this can happen if the message was deleted or somehow altered. You can message it in private with your PM link and we can force update it for you.

