Redirecting me

Hi! I think I’ve found a bug in the iOS app. In Shop Manager → Testing, when I tap ā€œMessage Testersā€ for my active test, instead of opening the tester chat, I’m redirected to an error page that says ā€œOops! That page doesn’t exist or is private.ā€ I’ve attached screenshots. Could you please take a look?

Perhaps try logging out of the app and then back in. It may help.

Tried it and it didn’t work

Maybe :thinking: try to Make another message then add you testers in hope it works!

I can message them but I can’t directly go to that group chat unless I reply to someone’s message to me.

Ohh :astonished_face:

have you tried making a new tester gc?

While you wait for Ribblr to look into this technical issue, when you access the chat next, bookmark it. Then when you are in the community section and click on your pfp, you can just select bookmarks and you can access the chat that way :grin:

Hey there!
Sorry you’re experiencing this.

Can you try to click the community button to make sure you’re logged in to the correct account?
If you are, it may be that the link saved is corrupt - this can happen if the message was deleted or somehow altered. You can message it in private with your PM link and we can force update it for you.