ribblr logout- help!

Alrighty,
So ribblr logged me out :frowning: I can only access community because of recent history on my laptop. I can’t access patterns or anything else.
SO THE BIG HELP QUESTION:
When I try to press ‘forgot password’ (because my regular password isn’t working), it leads me to a blank page with the text ‘false’ on the corner :confused:
help! (It started a day ago)

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I had this happen yesterday! I randonly just got logged out, which I found weird. I tried to log back im with my email and password, it just would work? I kept trying because maybe a lowercase letter got capitollized or vise versa. It just wouldnt work, I kept trying to change my password and it wouldnt work when I would try to log in with it. It did finally work after 5 minutes. I dont know why this happened. I dont even know why its brining you to a page saying false? Maybe @Ribblr knows…

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its been logging me out and ive had to reset my password twice now TwT

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it logged me out on both my phone and laptop recently, i didnt know it happened to everyone.

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There was an issue yesterday with logged out a large number of users. It’s now been fixed so you should just log in with your password.

You should be get a reset password email if you enter your email then click forgot password.

Please share a screenshot or reach out to our support via support@ribblr.com if this does not work and we’ll assist you promptly!

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I also got logged out. It was fine logging back in on desktop because I log in with my google email. However, on the app version, the option to login with google isn’t there. I had to say I forgot my password in order to log back in on the app.

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I just assumed there had been an app update as I was logged out on iPad and phone. Had no issues logging back in though.

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yee, I had the same problem

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I also got logged out randomly, but everything seems to be working for me.

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I created my account using my google account and I can login with my google username and password when I have to login on the app.

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yeah this happened to me too! i eventually was able to reset my password

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Here is a photo


It also says that ‘your institutuions admin must review this app’ because i used my school email. maybe that’s why?

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That’s possible yes. It could be blocked by your school. You can email us and we might be able to replace your email. For security your email must come from the email you signed up with

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It just happened to me. I just emailed the Ribblr support email. I’m in on the app. I was using Ribblr on my iPhone X using Safari when it logged me off all of a sudden and won’t let me in

Don’t know why safari won’t let me in but the app will

Had to figure out how to redact my email address

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I imagine most people on this site/app are decent people and I’m probably being over cautious… but I’d be careful sharing email online

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Thanks. I had to figure out how to redact it

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Tried to click on a Ribblr link, within a Ribblr post (iPad Pro, Safari). The link opened in a new tab and didn’t recognize that I was signed in, it asked me to login or sign up). When I closed the extra tab thankfully the original tab saw me as still signed in.

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