Ribblr yarn section

Support 🖐️
,
1

I don’t know if it’s just me, but every time I try to view a Ribblr yarn review or just try to scroll and look at the yarn, it glitches and turns on the Ribblr loading screen and sends me back up to the top of the section. Does anyone else have this problem?
@Ribblr

2

This has happened to me from the start too!

3

this happened to me once!

4

It happens when I try to go all the way down

5

every time I watch a Ribblr yarn reveal video the whole app reloads :sob: and I’m sent to the opening waiting screen

6

Sorry to hear about this! We just sent you a message to see how we can help.

7

Not yet, I haven’t tried doing that

8

Hi,
This glitch seems to happen on specific iPhones. :face_with_medical_mask:
We’ve made some tweaks that should resolve that. Could you kindly see if it fine now? :face_with_peeking_eye:
Avi @ Tech Team

9

I can go down now but the videos still won’t load

10

It works now! Thank you!!

11

Which iPhone do you have please? and what’s your iOS version?

12

Mine is fixed now! Thank you!

13

The model is iPhone X and my iOS is 16.7.16