On my Stripe account I get a lot of canceled transactions that are all from Ribblr and after looking closer into it I notices these are all makes Iâm selling. The cancel reason says âautomaticâ and none of them go through. According to this I would have sold 16 makes but everytime I get a transaction for it it doesnât seem to go through. It doesnât show up in my Ribblr sales either.
So can anyone tell me why this is happening? Are those just transactions canceled from the buyer? Since it says âautomaticâ as a reason I find it weird. Most of my pattern sales transactions go through just fine.
Yes, cancelled means the buyer cancelled the transaction or otherwise didnât complete the checkout. Unless you see a different reason such as card not accepted or error on your Stripe.
I donât know if this will help you. But ⌠I just clicked buy me on the rainbow ice cream cone. (5:11 pm cst.) I kinda just checked shipping and got back out. Just testing for you. Maybe you can see if that shows up.
Incomplete should become cancelled after a while. Stripe should indicate a full log as well so you can see if there was an error in the checkout process but as to what youâre describing it doesnât sound like there was an issue.
