Sewing machine help

This might beva long shot on here for answers since you cant see the issue but…
When i step down on my pedal my machine wont always work, like the needle wont move or i cant thread my bobbin, but then itll work for a few seconds, then stop, then go, ect.
Inhave a brother st371hd (i might have the numbers mixed up). I got in 2021 and i use it fairly regularly. This just started last night after almost all day and the day before with no issues. I contacted brothers support and they weren’t very helpful and told me to do everything that google did. But has anyone ever had this happen? Do i need a new machine?

Also the manual says not to oil

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You might want to get it checked, just in case. I don’t own a meachine, but I have used one multiple times and this isn’t normal.

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The nearest place is like 4 hours away otherwise i would

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Is it making a sound the whole time you are pressing down on the pedal, or does the sound start and stop too?

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Oh, do you have a friend who also sews who could look at it?

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I had this happen to my Janome. I replaced the pedal but that didn’t help , toke to shop and they replaced the plugin hole on machine still didn’t help and to use the start/stop button. But that got old so just brought a new machine. Hope u have better luck.

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I found a place thats an hournaway on google but it looks a little sketchy but i might try

No it doesn’t. I thought maybe my cord could be bad but at the same time my light stays on… granted it is a split cord

My aunt used to sew but i dont know how much she knows about the mechanics nowadays especially since this is a newer machine (it came out like 8 years ago or something)

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I have a new pedal in my amazon cart and i was afraid that might happen… i dont want to drop like $20 for a chord and it might now work but i still might

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