Tester Group Chat Trouble

Hello! I’m having trouble with my tester group chats. Everyone’s accepted, and I sent out a message, but I can’t find it now. I tried through the shop manager testing tab where you accept testers, and I’ve also tried through the settings button on the pattern where the steps to test your pattern are shown. When I do it the second way, I get an error that says I can’t reach one of the users I’m trying to message. I know I could add the testers to a message one by one, but I wanted to see if there was any way I could fix this first.
Does anyone know what I’m doing wrong, or a solution to this?
@StitchedBySophia (you had a similar problem I think)

12 Likes

Yes the exact same thing happened to me (thanks to you for the idea) I had to make a private message then add everyone individually which took a while.

8 Likes

I had the exact same problem!! You need to make a chat and add everyone separately

9 Likes

I think I’ll do that for now then, good to know I’m not the only one

9 Likes

Please DM us with the pattern name.

5 Likes

in your shop in the testing tab there should be a message testers button, you can access it through that,

3 Likes

Yeah, that’s what I was trying to do but I don’t think it ever sent

2 Likes

Have you checked in your activity log? If I’ve sent a group dm but no one else has chimed in, it doesn’t seem to show up in messages regularly.

3 Likes

Hmm, it doesn’t seem to be there either. Thanks though!

1 Like