Tester support?

Hi guys, I believe that one of my testers has left Ribblr all together. Their name is still showing on my tester list and I am not sure about what I should do. Should I just delete them?

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Yes, you probably should!

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Yup. If their profile isn’t showing up, and it doesn’t say their profile is private, the account is most likely deleted.

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okay thank you guys!

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I’ve got another problem!
I had a person on my testing list who I messaged in the testing GC but their name disappeared from the tester list and they are in the GC. I checked, their account still exists.
Do you think this is just a glitch? I know they had it previously but disappeared under my nose.

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Could it be that they clicked the icon in the top left corner of the testing image (in their testing tab) to remove themselves from the tester call?

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You could also message them privately to check to see if they removed themselves from the tester call.

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okay thanks

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