Hi @Ribblr,
I used the new testing features easily this morning for my spotted egg pattern. But now Iām working on my tiniest bow pattern and Iām having trouble.
Iāve tried sending a group message multiple times but it isnāt showing up in the new testing dashboard, see screenshot. I get a ācommunication errorā if I try to send one through the old message group button in manage testing.
I did uninstall and reinstall the app. Iām on a Motorola smartphone running Android.
Please help!
I just closed the app and reopened and tried to message my tiniest bow testers again through the old way of messaging and got this error message again.
When I tap the āMessage Testersā button for the spotted egg pattern, it takes me to the group chat.
However, when I tap the same button for the tiniest egg pattern, it brings up a new message window and doesnāt link to the message(s) I previously sent this morning.
Here is a screenshot of the message to tiniest bow pattern testers that went through and was replied to by a tester. I hope this helps, if you need any more lmk what would be helpful to see.
Suw
Unfortunately it still isnāt connecting the group message for this pattern. You can see I got a confirmation that the group message was sent, but it doesnāt connect me to the group chat through the new messaging feature afterwards. I did try closing and reopening the app and uninstalling and reinstalling again but that didnāt help.
Yes that is what seems to be happening. I get a confirmation that the message has been sent. But I canāt see it in the testing area at all. I could only find it in my DMs after someone replied.
Thanks! Itās been escalated. Our engineers are working on this though for now you can go to your messages then āsentā to find the message. It is sending like you said but just not redirecting which is likely a fault on our end! Sorry about that
@Ribblr - I am not sure if I am having the same issue or if this is a different issue.
I tried to send an initial message to my testers from my shop manager testing page. I sent the message and it said that it had sent but then I couldnāt find it anywhere. I waited a while, but whenever I clicked on manage testing, it still said to message testers rather than go to group messages. I tried again from my shop page, and it worked.
For information, it did not work setting up a group message from hereā¦
Thank you @Ribblr, I am still having this issue, too. I just tried to send a new group message for the start of my leggy arms and legs pattern and canāt see the group message through the testing management or in my sent messages.
I really want to love these new features but am struggling. On top of the issues with messaging, the new testing page is slow to load, and itās very hard to navigate to the journals and back to the testing page without having to reload the testing page, making it even slower than it originally was. I hope youāll be able to work out the kinks!
