Trouble setting discounts (resolved)

Hi! I don’t know why but when I try to set a discount (regardless it it is any individual discount for a single pattern or a shop sale) it just don’t work. Like, I set everything and when I confirm it nothing changes in my shop.

Can somebody help me with this please? :smiling_face_with_tear:

3 Likes

@Ribblr?

2 Likes

A few things to try:

  • make sure the start date is not set to the future, and please note it’s in UTC/GMT.
  • The minimum discount is 5%. Anything less than that would not work.
  • make sure you only enter digits in the ‘discount’ box

Screenshot 2023-06-14 at 09.36.01

If this still does not work please message our team @Ribblr so they can open a ticket for you and escalate this to our tech team.

4 Likes

It was the time thing​:sweat_smile:. Thank you so much for your help!!

3 Likes

anytime! :smiling_face_with_three_hearts:
btw really cool designs! loving the muffin animal theme :slight_smile:

3 Likes

Aww! Thank you, that’s so sweet from you​:smiling_face_with_three_hearts:

3 Likes