Unable to Generate PDF

Hey everyone! I’m currently unable to generate a pdf for any of my designs! Usually it works instantly but it isn’t loading at all for me at the moment.

Is anyone else having this issue / can we please get it fixed!

Thanks!! :heart_hands:

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maybe try:

  • logging out and back in
  • Resting your device
  • Checking your internet connection
  • Changing devices?

If none of the above work, it’s most likely a bug!

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Hiya! I have done all of that!

I’ve tried on my phone, iPad and my home computer and the same thing seems to be happening every time!

I really hope it’s an issue and not just me! :rofl::smiling_face_with_tear: not too sure what else I can do!

Thank you so much for the response though :heart::heart:

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I just attempted generating a PDF and it doesn’t seem to want to work for me either.
how long have you tried waiting? Because it says it may take a minute to generate :person_shrugging:

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Ah it isn’t just me! I’ve waited 10+ minutes more than once with no luck!

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alright, I suppose we’ll have to wait on Ribblr, they’re usually pretty quick at resolving issues.

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I agree! Fingers crossed it’s sorted Asap!

That you so much for responding to my post! :heart:

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I feel the same way, I hope they can fix it soon!

awww of course, happy to help haha :rofl: :growing_heart:

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There was a momentary glitch in this feature. It’s already fixed.

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Thank you!!

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Awesome! I’m glad it’s fixed!
Make sure to mark the post that helps you as the ‘solution :white_check_mark:’ !

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LOLLL idk if you copied me or if it’s js a coincidence but i said smth similar yetserday and i used the same emoji XD

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mauhahahaah yes, you influenced me :cat_with_wry_smile:
it’s just so clever :pleading_face:

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LOLLLLL yay tho :D

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