Hi friends, I’d like to know if it’s normal for Stripe payments to never work the first time, or if this only happens to me? 
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How long ago was the sale? For me, I just got my first sale about a week ago and I just got an email that I’ll receive the payment by the end of the day today.
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It was two days ago, probably for me it will take even longer than for you because in from Brazil. But when people try to make a payment or I try to buy something the first time it always appears as failed payment, so we have to try again. I don’t know if it happens only with me because I from another country or if it is normal for everybody. I’m afraid it might make people give up on buying my patterns because of the inconvenience.
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Is this when you try to purchase a pattern? @youngladypatterns
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It happens both when people try to buy my patterns and when I try to buy theirs. The first time they try to make a payment never works. I’m afraid it might make people lose interest in buying my patterns because of the inconvenience.
Could you send us a video to support@ribblr.com?
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Yes. Thank you for the help
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@Centara might know!
Ty for the confidence but this one is definitely better handled by ribblr =)
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I’m new here, but I’m starting to think that @Centara is some kind of Ribblr goddess that we invoke when we have some kind of crochet related problem.
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Basically :)
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I have notifications turned on for support posts so I always take a look to see if I can help, so no need to tag me 
if I can help, I always will do my best 
there’s also many others who can help too so it’s all a group effort
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Exactly lol
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