Crochet Market Advice?

Hello Fellow Ribblrs! I have an upcoming market in a week. This is a really big market every year in my area, and I got selected to participate along with 50+ other vendors! I have done markets before, but I want to be as productive and friendly as possible. So I was wondering if there’s any advice you can give to greet and be warm to customers! I don’t want to feel like I’m watching their every move, but I also don’t want them to think I’m ignoring them either. :sweat_smile:

Thanks, and happy crocheting!! :two_hearts:

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A simple “hey! Let me know if you need anything!” is the route I’ve always taken in customer service jobs. You greet and let them know you’re there to help without demanding conversation or acknowledgment from them.

It’s quick, friendly, and effective.

It also leaves the ball in their court…so to speak. So if they want to chat with you, they can from there!

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when they first walk up, if they don’t look busy and look open to talking, maybe say “hey, how are you”, comment on the weather/venue/other vendors, or comment on something about them, like compliment them or ask about something like a shirt they’re wearing if it has a graphic that you know. i also agree with @ marshmalli, it’s always good to say that too.

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i haven’t done a market before, but i have been to some; so from a customer perspective you should definitely be open and friendly, and don’t be too condescending and make them feel as if they have to buy something, as that always makes me feel uncomfortable.

a simple, “welcome to my booth, feel free to look around, let me know if you have any questions!” should be good, and if you notice someone picking an item up, i wouldn’t say to walk over, only if they seem like they have a question.

good luck at your market! hope you sell out :)

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Let me expand on my advice:
A lot of shoppers don’t care to chat much or don’t want to feel like they have to…which is typically why I wouldn’t suggest trying to chat with people unless they make the first move after the initial greet and let them know you’re there basically.

:woman_shrugging: I know I won’t stick around a stand where the vendor is asking me questions or whatever else. Feels overbearing a bit.

It’s great to greet people, smile, let them know you’re there…but leave them be afterwards unless they start talking to you. If they are around for a bit, you can ask if they need any help…but outside of that…I wouldn’t advise trying to converse with them unless they initiate a conversational exchange.

If they make a purchase, you can ask them if they found everything okay or if they have any questions…whatever fits, and you can make polite conversation while you get them checked out if you want. Usually people are more open to chatting once they are at checkout.

I’ve had many years in customer service, and being a vendor at a market is essentially customer service. These are just my observations from being both the person behind the counter and the consumer.

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My advice as a consumer is cheap items, have some higher priced stuff but I am more willing to buy cheaper items so i can buy at multiple tables…

its sad cause most we only have 2 fairs in my area and i most of the stuff they sell is high priced and i cannot afford it.. (though i get it at the one table for the weekend costs 300$ for the cheapest no power table…)

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The biggest thing: don’t stand up as soon as you see a potential customer. This makes them feel pressured to interact/but something, and will scare them away. Either stay seated until they come up with a purchase, or stay standing! I find standing and crocheting while they peruse is great, as they don’t feel like your watching and waiting for them

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yes, cheaper items is a must!

that’s so unfortunate that you don’t have any fairs or markets in your area :(

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that’s great advice! when people do that it def makes me uncomfortable and makes me feel pressured to buy

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I’ve never done a market either, but I would say be a friendly and outgoing person that people will just naturally come to. The table should also look nice, not just everything laid out. Have some shelves and mini baskets. Hope this helps

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Thank you so much! This was so helpful. I am totally going to take your route, it is just the right amount!

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Yes! I definitely feel a bit uncomfortable when I go to another booth and they immediately stand up. Crocheting and standing up sounds like a good compromise! Thank you!

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It definitely helps! Tysm! I do have baskets and shelves to display different things so that everything is leveled. :wink:

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i wish i could do this but im super tall so whenever i stand up, especially if the buyer is short, its just awkward :sob:

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I would take a look at the posts in here

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The not standing advice is great too…hovering is weird behavior in most any setting, especially so in a shopping situation.

Bring a project along or start a new project while you’re sat there, keep your hands busy…keep your attention not fully on the people. It helps people to feel as tho you’re not just staring at them the whole time cause you aren’t!

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I cannot thank you enough, lol

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Congratulations!!! :clap:t2: :sparkles::sparkles::sparkles::sparkles:

My biggest tips is great everyone ask how they are, ask how their day has been, or ask if they have any fun plans for today! :raising_hands:t2: And sometimes it does get awkward so I always pretend to tidy around my booth by fixing certain plushies :rofl::rofl::rofl:

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I’m glad you found that helpful, though the credit really should go to @SapphireLilyCreations for putting that together! (sorry if you didn’t want to be tagged)

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