Dm problems?

I have a friend @Lilcrochet14 and she wants to know how to make a new dm but there isn’t a plus button for her to press, how do you create a new dm on the app on a phone? This


is her screen

21 Likes

what do you mean by new dm, as in with a n
different person?

8 Likes

It’s because your friend is a basic level user.
Your friend will have to be at least a Member Level.

8 Likes

maybe tell her to log out an back in.
you can also dm people by clicking the ‘chat’ button in almost anyone’s profile.

8 Likes

Basic users now have the ability to chat with people.

7 Likes

She can dm but she can’t start new DM’s? That doesn’t make sense

8 Likes

Yes a new person

8 Likes

have her click on the the profile of whomever she’s tryong to dm. there should be a button to dm them from there inless they have it disabled

8 Likes

Yes but she should be able to start it in the DM’s

6 Likes

have her log out and back in.

5 Likes

DM is different than going to a profile and selecting the button to message someone.
To make a new DM, your friend needs to be a Member Level. It’s not hard to get that achievement, so have them reach those benchmarks, then try again.

8 Likes

they’re already a basic user :sweat_smile:

5 Likes

really? I’ve never been able to start them from the dms. edit: nevermind, im a tad slow and figured out i can in fact do that

7 Likes


Just pointing out the difference between Basic user and a Member user.

Notice that an added privilege of being a member is you can create group messages… Like DMs.

More info here:

9 Likes

ohhh I understand! Thank you for explaining, I apologize for my ignorance.

6 Likes

Np. :)
Glad I could help.

6 Likes

that’s GROUP message tho. you can still direct message ONE person thru chat as a basic member. notice how in Lilcrochet14’s profile, there’s a “chat” button?? that means she is able to DM people. (btw i’m not annoyed or anything, js trying to get the point across!!)

7 Likes