help with journal photos

does anyone know how to make it so i can press the yellow check mark? i cant seem to save any photos in journal

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You cant press the yellow check mark?! :sob::sob:

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IKRRRRR I CANT COMPLETE ANY OF MY TESTS :sob: cs

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NOOOO :sob::sob::sob::sob: cs

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Have you tried zooming out? Or flipping your phone horizontal?

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Try putting the image in again

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If you cannot zoom out, try uninstalling and reinstalling the app or log in to the website on your browser :smiling_face: hopefully that will fix the issue

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i’ve tried both :sob:

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no unfortunately

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My phone does not always stay the correct size and it’s over to the right like that also. Sometimes I can shrink it down a bit or just slide it over to the left. If that makes sense.

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Did you log out and log back in?

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yeah but it doesn’t move for me

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yeah

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I’m really sorry. I don’t know what to do…:sob:

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Is it too zoomed in? Is there anyway on your device to decrease how zoomed in it is? If so maybe you can un-zoom your screen (?):face_with_peeking_eye: I hope it all works out!:light_blue_heart:

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this used to happen to me often! I think I had to reload the page and restart the journal but with the toolbar hidden (the little thing at the bottom that shows what website you’re on)

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Are you on the app or browser?

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I’m going to tag @Ribblr to check this out for everyone

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Can you auto rotate?

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Sorry about this! A few questions:

  1. Seems like you’re on a browser. Can you try the app?
  2. Also- which device are you using and do you happen to have any accessibility features on?
  3. Did you change the default zoom or text size on your device?
  4. Did this happen to before on this device or is that a new issue?
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