Selling patterns on ribblr

Not to get too into the weeds, but if you look at what paypal is and what it does and how it works versus b what stripe is, what it does, and how it works you would understand why a company life ribblr would choose Stripe over PayPal, they are not the same type of service.
As a customer, there is little difference but if you are on the other side, there is A HUGE difference. PayPal works on etsy because on etsy YOU are the business. Etsy is a virtual version of renting a space in a building and setting up your own shop and taking on all the responsibility of a small business while etsy is just the landlord and has nothing to do with your business.
Ribblr is a department store that has agreed to carry and sell your product on your behalf for a small consignment. RIBBLR is the business, you are only a vendor. They take the role of the business owner and you are another brand they carry.
You can’t use PayPal at ribblr for the same reason you can’t use it at the grocery store or department store. Paypal Was never built to be used for that purpose and simply will not provide all of the services and customization needed for a large business.
Stripe is offered in the most countries of any other processing company, second only to PayPal… But life I said, PayPal would be useless in this type of structure

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Hey @GotenkslovesmeCraft ! Would love to know more about your issues so we can better address them going forward. @AiyetFelisAgrus same - any feedback is appreciated!

Stripe is a fantastic service, and is far superior in service and price compared to most similar payment companies out there. However, I appreciate they do have some limitations - mostly when it comes to support in LATAM, Africa and parts of Asia. The team are aware of it and are working to add support for more regions. It does take time though, as it’s a complex task all round.

Your input is appreciated! :slight_smile:

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Who should I contact to discuss the issues with stripe? I don’t really want to put my personal business public but I will never be able to get an account with Stripe while they have the restrictions they do for having an account with them for ribblr.
Like stated, despite using them for another service, they do not allow this to be merged, which is also a problem but I cannot open a Stripe account via ribblr so I cannot sell via ribblr.

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You can reach out to our team @Ribblr with all the sensitive information.

From what I can gather, though, it sounds like you already have a Stripe account but cannot connect it to Ribblr.
If you already connected your Stripe account to a different platform, you would need to open another ‘sub-account’ and connect it to Ribblr. Click at the top left on your Stripe dashboard, then you’ll have an option to add an account.

If this isn’t what the issue is then our team can help further!

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Yeah, that’s not the issue, although it is another issue beyond the main problem/a point I do not understand.
Thanks for your help, will message now.

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PayPal doesn’t operate in all countries either. So even if Ribblr accepted both Stripe and PayPal I suspect that some countries would still be unable to use either one.

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@tygger428
Yeah, I’m not a fan of paypal as a company so would prefer not to use them either but they at least let me have an account, unlike Stripe.

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Stripe allows many more forms of payment than paypal and does not hold your funds. Everything is up front and flat rate for everyone and allows for more volume of online payments than paypal.
And I think you said that you already have a Stripe account, so it does let you have one there is just a hitch in connecting it that you need help with, That’s different than not letting you have one.

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the real difference isn’t where they operate but what types of accounts you can use to link them to for payments. Stripe allows more kinds of accounts to be linked.

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When they told me I had to start fresh they then told me I could not proceed for the personal above mentioned reasons.
Stripe have told me, they will not set up an account and they don’t care I had one set up via another service before.

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I’m sure you just got one bad rep… if it can be figured out, I have faith ribblr will do it.

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It was Stripe not ribblr I spoke to and I spoke to multiple people there. I’m sure if it was on ribblr themselves, it wouldn’t be an issue.

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Hi, @GotenkslovesmeCraft I’m sorry to hear that. I just created the stripe account but didn’t experience any problems. Maybe you can try to create an account again. If it asks for a business link, try to use a link to your google drive’s empty folder. I hope this helps you.

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Hey, I spent 2 months in discussion with Stripe for them to confirm they will not set up. Maybe your country has different requirements. I’ll just have to see if ribblr choose to include other methods in future.
Thanks for your input, I’m glad it worked smoothly for you :blush:

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Did you ever follow through with the ribblr team on this? I think they said they could fix it.

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We had a chat but cane to no immediate redolution.

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I had issues too they randomly stopped approving my Ribblr as proof I was selling product, with provided justification that they couldn’t see the page with the link provided, although, my shop is very much there loll loll. Luckily I was able to provide a different platform and my Ribblr payments are still supported through there.

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For security and regulation purposes Stripe must request verification documents from you so they would restrict your profile if you cannot provide those.

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I have the same problem. Im from South Africa and can’t use Stripe here. I love Ribblr. Its so easy to write and list my patterns. But I can’t list them for free because I worked hard on them. I dont think Ribblr is being fair to everyone. Not everyone can use Stripe. They should come up with more options that everyone can use. I spoke to Ribblr a while ago and they said they might be adding new payment options this year. I hope so. In the meantime I will just write my patterns on Ribblr but leave them unpublished until they come up with a different payment option. That being said, I love Ribblr. I think its a great platform for pattern designers to sell their patterns

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Thanks for this feedback!
I can confirm it is part of the plan and it is important to us. Unfortunately payments are a complex task and therefore our team don’t have an exact timeline which I understand is frustrating, I really do.

I wish worldwide payments were easier - there are hundreds of unique startups trying to solve it - maybe one will :blush:

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