Ebay & Facebook Updates:
I’ve been shut down for good with EBAY.
Soooooo,
I’ve heard of Etsy doing this.
And Facebook.
In fact:
Right now, I’m working with FB to get my Store together, they’ve blocked me again.
The chat agents are helpful, and hopefully I can save it before the AI bot blocks me permanently.
In fact, a few days ago, a FB agent connected us to email so that he can see me thru the rest of the drama, until my storefront gets verified and established. ((Shout out to: Jason at FB Chat))
Did you know that if the bot blocks you permanently there is NO APPEAL?
Yeah.
You ain’t never doin’ business with them again.
Your “Tip of the Day”, from all the research I’ve been doing this week is:
CONTACT CHAT SUPPORT AS SOON AS POSSIBLE or the bot will think for itself.
Everyone warns to contact FB “Chat” ASAP, or the bot will shut you down.
With FB, the bot was alarmed because it couldn’t establish my website domain.
Fortunately, I work with Go Daddy, and things are moving along smoothly…so far.
Still waiting on the bot to “review” and determine if I’m legitimate or not.
Mind you: I’ve talked with 4 different “chat” agents,
and have spent approximately 45 hours on this so far this week.
Yeah…VERY stressful.
IF the bot still determines I’m not “safe”, then I’m blocked for life.
Right now? I’m “restricted” from selling.
At least I have an email address and an agent who is following this thru.
With EBAY?
With EBAY!!!
I went to bed Sunday night to a few emails from Ebay saying they were glad to have me, and they auto renewed my ads. I had ONE little “watcher”, but nothing else. I had talked with chat directly (they called me in fact) and everything checked out perfect.
Yes, I can advertise digital crochet patterns.
Ebay deposited several “small amounts” into my bank account, and all was good.
I was verified by human and by their system.
Monday morning:
I’m removed because I’m a “Safety risk to both the customers and Ebay itself” and am banned for life.
Yeup.
For life.
So, my son “googles” and finds out this happens regularly with Ebay.
I can’t log in or reach chat because they keep responding with: “you are a risk to the safety of the Ebay community”. ((How can a little old person who crochet’s be a risk? I make freakin’ dog coats!))
Apparently this just “happens” with Etsy and Ebay.
Okay, the folks that it “happened” to earlier in the day report that they were able to get an agent by accessing them thru another platform. (We are completely locked out, with a horrid message about being a “safety risk”). Apparently, we can access EBAY chat thru Twitter or FB and they will fix it…
sometimes.
It depends on if the bot made the decision, and/or if a human can fix it.
This is the response I got from Ebay:
I admit,
I had a little meltdown, and a wee cry.
I honestly felt like I was “bad”…
which, in reality, is quite silly.
Then, my elder son reminded me that I’m not very different from the folks who crossed the US in the Wagon Trains. They had no clue what to expect, it was a new land, a new way of doing things, and sometimes things just went “South” really fast. He said keep on going, this is a new world for many of us, and quitting now won’t get me where I’m going. (smart kid sometimes)
Hubs reminded me that when he went to Ebay, there were only crochet books, not patterns, hence I only lost the hours involved in uploading photos, etc to their system. Be glad I didn’t have an established “store” with them that was actually working.
By the way: with Etsy, the SAME THING HAPPENS and folks lose their entire business storefront. It happens quite frequently, with no appeal and banned for life. Try to get someone to talk with? Not happening.
So…for now: if you run into any overnight “shut downs” or blocks? Get a hold of “chat” immediately with either FB or Etsy. Try to go outside the system to gain access to chat within the system if you must. BUT, contact them if you can before the bot shuts you down.
Be warned tho:
For no reason whatsoever, you can still be blocked for life if the bot says so.
And that’s my crappy news on the business front for this week.